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More Information about FrameWork

FrameWork provides law firms with a centralized litigation project repository and workflow engine, which allows them to provide superior client service, reduce litigation support budgets, and ensure a defensible discovery process.

Gain Clarity & Control


  • Dashboards paired with in-depth reporting provide a central hub to view real-time status or analyze the history of your data, matter-related communication, and costs.
  • Modify dashboards with drag-and-click to suit your specific project needs.

Service Pricing and Proposals

  • Customize and configure services and pricing specific to your company, including the generation of national, matter, and project level proposals.
  • Pricing can be product-specific and can include options for tiered and bundled pricing.

Reporting and Analysis

  • Design reports from your selected workflow to surface status, efficiency, cost, and exceptions.
  • Improve company monitoring through built-in reports to track and manage tasks, budgets, and deadlines.
  • Improve project performance through real-time reporting, exceptions, productivity, and more.


  • Notes are stored within the matter by date, time, and author so you can easily review all current and historical information.
  • Customize and export note reports for review and presentation to the team.


  • Track all billable and non-billable activities.
  • Capture billing metrics and inputs for internal labor hours.
  • Provide customizable reports to export for invoicing.

Lower Costs

Budget Management

  • Keep costs in line with real-time project costs from outside service providers and internal usage metrics.

Data Integration

  • Import data from multiple systems such as Access, Excel, or MS Projects to centralize past and current data into FrameWork.
  • This eliminates redundancy and the time-consuming effort of maintaining multiple systems and “parallel” processes for like functions.

Vendor Management

  • FrameWork enables you to indicate preferred vendors and rate vendors by service performance, pricing, and project success.
  • This allows you to hone in on the pre-selected vendors who provide the right services at the best price point without all the research and bidding hassle.

Increase Productivity

Collaboration Platform

  • Collaborate with internal teams and outside parties from one central repository.
  • Import data from external processing service providers or internal applications as well as customize the system to your department’s specific and growing needs.

Third-Party Integration

  • FrameWork’s roadmap includes building APIs that will allow integration with most eDiscovery processing, ECA, document review and other off-the-shelf tools. This will give your team more visibility into reporting, analysis, and budgeting.

Matter Email Tracking

  • FrameWork enables you to auto-generate a matter-specific email address upon the creation of a matter. By Cc’ing and Bcc’ing the specific email address, FrameWork allows you to store and view all communication in one place.

Help Desk Ticketing

  • Provides users the ability to track, monitor and assign support requests.
  • Track requests on a client, matter or project level and assign to specific system users for task completion.
  • Assign alerts to support requests for advance notification of any relevant, approaching or extended, deadlines.

Minimize Risk

Single Platform

  • Minimize risk introduced through uncontrolled workflow and disparate data management. With an end-to-end Litigation Support Project Management system, all workflow is standardized and all data is centralized, which minimizes possible inconsistencies and errors.

Evidence and Asset Tracking

  • Ensure a defensible discovery process. FrameWork’s workflow functionality supports the EDRM and provides clear chain-of-custody tracking of media and evidence, thus minimizing the risk of sanctions.


  • Define rules for automated alerts for events such as schedule and status exceptions, starting activities, or met milestones. Receive alerts via real-time dashboard updates to aid in prompt risk and resolution issues.

Security & Quality Control

  • FrameWork is a user roles- and rights-based system which allows for flexible, editable user configuration that enables fine-grained control over access to sensitive information. Selective rights help manage internal workflow and procedures to reduce human errors and discrepancies.
  • Comprehensive action tracking reduces errors and actions on parts of the workflow and allows you to clearly track and manage errors by individual employee and third-party providers.

Get Started Immediately.

FrameWork’s user-friendly interface does not require special training and is ideal for those who need anytime-anywhere access. FrameWork
is installed behind your firewall or on our secure servers. All you need is a web browser and internet connection.

Request a demo today!